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System logs reports
With this report it is possible to visualize the efficiency of sending records to the server.
Issuance of the report
At the WEB ADMINISTRATOR in REPORTS / SYSTEM LOGS
By default, the report indicates ALL ACCOUNTS within the last 24 hours and no filters applied.
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Select an account to view more details
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Establish the consultation period
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Apply filters
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Click on one of the following display styles
Metrics
Visualize in a practical way the quality of sending and receiving records. Assess whether logs are actually sent in real time or whether the quality of the internet service degrades your system performance.
Identify potential fraud when records are received later than our server's date. For example, the user changed the device clock to anticipate tasks. Mobitraxx will bring this type of situation perfectly identified in the metrics report.
Records
Records that have taken a long time to arrive may indicate a service defect on the internet from the place where the application is being used, or the interruption of the data service.
Records that are later than the server's time when they are received are highlighted in red (negative delay).
WARNING: records with negative delay were made after the time of receipt at the server. This is a strong indication of fraud!
Devices
Lists all logs related to the device, such as low battery charge and receiving device errors.
SYSTEM LOGS reports are available for all profiles.